Shipping policy

Thank you for shopping with BREVESSA. We are committed to providing clear information about how orders are processed, shipped, tracked, and delivered.

Order Processing & Delivery Timelines

  • Processing Time: Orders are prepared and processed within 1–2 business days.

  • Transit Time: Once shipped, orders take 3–5 business days to arrive.

  • Estimated Delivery Time: Orders are expected to arrive within 4–7 business days from the date of purchase.

  • Cut-Off Time: Orders placed after 5:00 PM Central Time (CT) will be processed on the next business day.

  • Business Days: Monday to Friday.

Central Time corresponds to GMT−6 during Central Standard Time and GMT−5 during Central Daylight Time.

Shipping Information

  • Delivery Coverage: We deliver to eligible addresses across the United States.

  • Shipping Cost: Free standard shipping is provided on all orders.

  • Delivery Address: Orders are shipped to the address provided at checkout. Please review your delivery information carefully before placing your order to help prevent delays or delivery issues.

Order Management, Tracking & Delivery Issues

Order Modifications

If you need to modify your order, contact us at support@brevessa.store or through our Contact Us page as soon as possible. Modifications may only be possible before the order has been shipped.

Order Cancellations

To request an order cancellation, contact us immediately.

  • If the order has not been shipped, it may be cancelled and a full refund will be issued to the original payment method.

  • If the order has already been shipped, it must be handled according to our Returns & Refund Policy.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing the available tracking information.

You can also check the status of your shipment through our Track Your Order page.

Lost or Delayed Packages

If your package appears to be lost or delayed, contact us at support@brevessa.store or through our Contact Us page.

Please provide your order number and the email address used to place the order so our team can review the available shipment information and assist you.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. BREVESSA is not responsible for an order shipped to an incorrect address provided by the customer.

If you need to correct your shipping address, contact us as soon as possible. Address changes may only be possible before the order has been shipped.

Contact Information

Business Name: BREVESSA

Business Email: support@brevessa.store

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM Central Time

Response Time: Within one business day

Live Chat: Click the Chat icon in the bottom-right corner of our website to begin a conversation.

Business Address: 5201 NE 46th St, Kansas City, MO 64117, United States

By placing an order with BREVESSA, you acknowledge the terms described in this Shipping Policy. If you have questions about shipping or delivery, contact us at support@brevessa.store or visit our Contact Us page.