Privacy Policy

Last updated: September 4, 2026

BREVESSA operates this online store and provides its related products, content, features, and customer services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, create or use a customer account, track an order, contact us, or otherwise use our services.

Personal Information We Collect

Depending on how you interact with our store, we may collect:

Your name
Email address
Phone number, when provided
Billing and shipping addresses
Order and transaction details
Products viewed, added to your cart, or purchased
Customer-account information
Messages and information submitted through customer support or live chat
IP address, browser type, device information, and website-usage information

Payment Information

Payments are processed through secure third-party payment providers available during checkout.

BREVESSA does not directly collect or store complete debit or credit card details on its servers. Payment providers process payment information according to their own privacy and security practices.

How We Collect Information

We may collect information:

Directly from you when you place an order, create an account, contact us, or submit information through our website
Automatically through cookies and similar technologies when you browse or use our store
From Shopify and service providers that help us process payments, fulfill orders, provide delivery and tracking, prevent fraud, or support store functionality

How We Use Personal Information

We may use personal information to:

Process and confirm orders
Process payments
Arrange shipping and delivery
Provide order tracking
Manage customer accounts
Handle cancellations, returns, and refunds
Respond to customer enquiries
Provide live-chat support
Detect and prevent fraudulent or unauthorized transactions
Maintain the security and functionality of our website
Comply with applicable legal and regulatory obligations

How We Disclose Personal Information

We may disclose relevant personal information to service providers that help operate our store, including:

Shopify, which hosts and supports our online store
Payment processors
Shipping and fulfillment providers
Order-tracking providers
Customer-support and live-chat providers
Technical and security service providers
Government, regulatory, or legal authorities when disclosure is required by law

These providers receive only the information reasonably necessary to perform their services.

BREVESSA does not sell personal information for monetary payment.

Shopify

Our online store is hosted by Shopify. Shopify may collect and process personal information to provide its ecommerce platform, checkout, security, and related services.

Information processed by Shopify is subject to Shopify’s own privacy practices and may be processed in locations where Shopify or its service providers operate.

Cookies

Our website uses cookies and similar technologies to:

Keep the store and checkout functioning
Remember customer preferences
Maintain shopping-cart activity
Protect the website against fraud and misuse
Understand store performance and website usage

You can manage or block cookies through your browser settings. Disabling certain cookies may prevent some website or checkout features from working correctly.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Process and maintain order records
Provide requested services
Meet accounting, tax, fraud-prevention, and legal obligations
Resolve disputes
Enforce our agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online transmission or storage method can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they believe their account or information has been used without authorization.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of eligible personal information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Request a copy of eligible personal information

To submit a privacy request, contact support@brevessa.com. We may need to verify your identity before completing the request.

Children’s Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children as defined by applicable law.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

International Data Processing

Shopify and other service providers may process or store information outside your state or country of residence. Where required, personal information will be handled using safeguards recognized under applicable law.

Third-Party Links

Our website may contain links to third-party websites or services. BREVESSA is not responsible for the content, security, or privacy practices of third-party websites. Customers should review the privacy policy of any external website they visit.

Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. Updates will be posted on this page with a revised “Last updated” date.