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  • Home
  • Shop All
    • Brewing Essentials
      Coffee Grinders
      Storage & Serveware
  • About Us
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  • BREVESSA — STORE POLICY

    Terms of Service

    Last updated: September 4, 2026

    Welcome to BREVESSA. The terms “we,” “us,” and “our” refer to BREVESSA. We operate this website and online store, including its information, content, features, products, tools, and related services, collectively referred to as the “Services.”

    These Terms of Service explain the conditions that apply when you access our website, use our Services, or purchase a product from us. By using our Services, you agree to these Terms and the policies referenced within them. If you do not agree, you should not use our Services.

    Section 1 — Eligibility and Accounts

    By using our Services, you confirm that you are at least the age of majority in your state or place of residence or that you have permission from a parent or legal guardian.

    You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting us.

    You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. Please notify us if you believe your account has been accessed without authorization.

    Section 2 — Products and Product Information

    BREVESSA offers manual coffee tools and related products.

    We make reasonable efforts to present product photographs, colors, dimensions, materials, features, and descriptions accurately. However, colors and appearance may vary slightly depending on lighting, screen settings, and device displays.

    Customers should review all product descriptions, specifications, care information, and safety instructions before purchasing or using a product.

    Product information, pricing, and availability may be updated without prior notice. We may discontinue a product or limit available quantities at any time.

    Section 3 — Orders

    Submitting an order constitutes an offer to purchase the selected products.

    An order is accepted after payment has been successfully authorized and an order confirmation has been issued. We reserve the right to reject, limit, hold, or cancel an order for legitimate reasons, including payment failure, suspected fraud, pricing errors, product unavailability, or inaccurate customer information.

    If we cancel an order after payment, the applicable amount will be refunded to the original payment method.

    Please review your products, quantities, shipping address, billing information, and contact details before submitting an order.

    Section 4 — Prices and Payments

    All prices are displayed and processed in United States Dollars (USD $), unless otherwise stated during checkout.

    The price charged will be the price displayed when the order is placed. Applicable taxes will be shown during checkout when required.

    BREVESSA accepts only the payment methods displayed as available during checkout. Available payment methods may change over time.

    Payment processing is governed by our Payment Policy.

    Section 5 — Shipping and Delivery

    BREVESSA currently delivers to eligible addresses within the United States and provides free shipping on all orders.

    Order processing, transit estimates, tracking, delivery procedures, and address requirements are explained in our Shipping Policy.

    Delivery dates are estimates and may be affected by carrier delays, weather, incorrect addresses, or circumstances outside our reasonable control. We will provide reasonable assistance when a shipment is reported as lost or delayed.

    Risk of loss transfers to the customer when the order is delivered to the shipping address provided at checkout, subject to applicable law.

    Section 6 — Cancellations, Returns, and Refunds

    Orders may be cancelled for a full refund before shipment. Once an order has shipped, the standard return procedure applies.

    Eligible products may be returned within 30 days of delivery according to our return requirements. We do not offer direct exchanges. Approved returns are free, and no restocking fee applies.

    Complete eligibility requirements, return instructions, and refund timelines are available in our Returns & Refund Policy.

    Section 7 — Acceptable Use

    You may use our Services only for lawful personal or household purposes.

    You must not:

    • Use the Services for unlawful, fraudulent, abusive, or harmful purposes

    • Attempt to gain unauthorized access to the website, customer accounts, systems, or data

    • Upload or transmit malware, viruses, or other harmful code

    • Interfere with the operation or security of the Services

    • Collect personal information about others without authorization

    • Use automated tools to scrape, copy, or disrupt the website

    • Misrepresent your identity or submit false payment, billing, or shipping information

    • Use our content or products in a manner that violates applicable law or another person’s rights

    We may restrict or terminate access when these Terms are violated.

    Section 8 — Intellectual Property

    Unless otherwise stated, the content available through our Services—including text, graphics, photographs, logos, icons, product descriptions, page layouts, videos, designs, and software—is owned by or licensed to BREVESSA and is protected by applicable intellectual-property laws.

    You may access and use the website for personal, non-commercial shopping purposes. You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit our content without prior written permission.

    Nothing in these Terms transfers ownership of BREVESSA intellectual property to any user.

    Section 9 — Customer Feedback

    If you voluntarily submit a review, suggestion, comment, photograph, or other feedback, you confirm that you have the right to provide it.

    You grant BREVESSA a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that submission for legitimate business purposes, subject to applicable law and our Privacy Policy.

    You remain responsible for ensuring that your submission is accurate, lawful, and does not violate another person’s rights.

    Section 10 — Third-Party Services and Links

    Our Services may include tools, payment services, order tracking, delivery services, or links provided by third parties.

    Third-party services may be governed by their own terms and privacy policies. BREVESSA is not responsible for third-party websites, content, availability, or privacy practices that we do not control.

    Use of a third-party service is subject to the terms applicable to that service.

    Section 11 — Privacy

    Personal information collected through our Services is handled according to our Privacy Policy.

    By using our Services, you acknowledge that information may be processed by Shopify and other providers that support payments, order fulfillment, delivery, tracking, security, and customer service.

    Section 12 — Errors and Inaccuracies

    Our website may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, availability, promotions, or other information.

    We may correct errors and update information when identified. If an error materially affects an order already placed, we will take reasonable steps to notify the customer and provide an appropriate resolution, which may include cancellation and a refund.

    Section 13 — Service Availability

    We aim to keep our website and Services available and functioning properly. However, uninterrupted or error-free availability cannot be guaranteed.

    We may temporarily suspend, update, restrict, or discontinue part of the Services for maintenance, security, technical, operational, or legal reasons.

    Section 14 — Product Use and Safety

    Customers are responsible for reading and following all product instructions, care information, warnings, and safety guidance.

    Products must be used only for their intended purpose. BREVESSA is not responsible for loss or damage caused by misuse, unauthorized alteration, failure to follow supplied instructions, or use inconsistent with the product description, except where responsibility cannot legally be excluded.

    Section 15 — Disclaimer of Warranties

    To the fullest extent permitted by applicable law, the website and Services are provided on an “as available” basis.

    We do not guarantee that the website will always be uninterrupted, completely secure, or free from errors. Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

    Section 16 — Limitation of Liability

    To the fullest extent permitted by applicable law, BREVESSA and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services.

    Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law. Your statutory consumer rights remain unaffected.

    Section 17 — Indemnification

    To the extent permitted by law, you agree to indemnify and hold BREVESSA harmless from third-party claims, losses, or reasonable expenses resulting from your unlawful use of the Services, violation of these Terms, or infringement of another person’s rights.

    Section 18 — Termination

    We may suspend or terminate access to the Services when a user violates these Terms, threatens the security of the website, or engages in fraudulent or unlawful activity.

    Termination does not affect rights, payment obligations, or liabilities that arose before termination.

    Section 19 — Severability

    If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will continue in effect.

    Section 20 — Entire Agreement and Waiver

    These Terms and the policies referenced in them constitute the agreement between you and BREVESSA concerning use of the Services.

    A failure to enforce any provision on one occasion does not waive our right to enforce that provision later.

    Section 21 — Governing Law

    These Terms are governed by the applicable laws of the State of Missouri and the United States, without regard to conflict-of-law principles.

    Nothing in this section removes any mandatory consumer rights or legal protections that apply to you.

    Section 22 — Changes to These Terms

    We may update these Terms to reflect changes to our Services, business practices, or legal obligations.

    Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services after an update takes effect constitutes acceptance of the updated Terms, where permitted by law.

    Contact Information

    Business Name: BREVESSA

    Business Email: support@brevessa.com

    Business Hours: 9:00 AM to 5:00 PM Central Time, Monday to Friday

    Response Time: Within one business day

    Live Chat: Click the Chat icon in the bottom-right corner of our website to begin a conversation.

    Business Address: 5201 NE 46th St, Kansas City, MO 64117, United States

    You may also contact us through our Contact Us page.

    BREVESSA — Manual coffee tools

    Make every cup considered.

    Thoughtfully selected tools for grinding, brewing, serving and storing coffee at home.

    About Brevessa

    Thoughtfully selected manual coffee tools for grinding, brewing, serving, and storing designed for a more considered daily ritual.

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    Business Information

    Business Name: Brevessa

    Business Email: support@brevessa.com

    Business Address: 5201 NE 46th St,Kansas City,MO 64117,United States

    Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (CT)

    Response Time: We respond within one business day.

    Live Chat: Need help? Click the Chat icon in the bottom right corner to start a conversation.

    © 2026 Brevessa
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